Terms of Service — ComplianceOracle™ AI

Please read carefully. These Terms contain important limitations on our liability (Sections 8–10), a binding statement that the Service does not provide legal advice (Section 3), and provisions on governing law and dispute resolution (Section 14). By using the Service you agree to all of them.

1. Who we are and what these Terms cover

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", "Customer") and The Software Suite and A.J. Hakimi ("we", "us", "our", "Provider"), operator of the ComplianceOracle™ AI platform and the website at which it is made available (collectively, the "Service").

By accessing, registering for, purchasing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" includes that organisation.

2. What the Service is

ComplianceOracle™ AI is an AI-assisted regulatory intelligence tool. It uses a large language model (currently xAI Grok 4.3) together with a curated regulatory corpus to generate decision-support material: structured risk assessments across regulatory domains for scenarios you describe. Output is generated by automated means and is intended to help qualified professionals orient themselves, prioritise, and frame further enquiry.

3. The Service is NOT legal advice

This is the most important term in this agreement. The Service does not provide legal, financial, tax, accounting, or professional advice of any kind, and no output should be relied upon as such.

Using the Service does not create a lawyer–client, advisor–client, fiduciary, or other professional relationship between you and us.
Output is machine-generated and may be incomplete, out of date, or incorrect, including citations to laws, regulations, dates, or thresholds that are inaccurate or that do not exist.
You must independently verify every statement, citation, date, and conclusion against the official primary source and obtain advice from a qualified professional licensed in the relevant jurisdiction before relying on it or making any decision.
The underlying AI model has a fixed knowledge cutoff, and the regulatory corpus, while maintained, is a summary index and not the text of the law. Coverage is limited to the jurisdictions and instruments we list, and never extends to jurisdictions we do not list.

4. Eligibility and business use

Business use only. The Service is offered strictly for business, professional, and organisational use. By using it you represent and warrant that you are acting in the course of a trade, business, or profession and not as a consumer, that you are at least 18 years old, and that you have authority to bind the entity you represent. The Service is not offered to or intended for consumers. Where you use the Service in a business capacity, consumer-protection regimes that depend on consumer status do not apply to that use.

You are responsible for the accuracy of information you provide, for maintaining the confidentiality of any access credentials or access tokens, and for all activity under your account or credentials. Notify us promptly of any unauthorised use.

5. Acceptable use

You agree not to:

use the Service in any way that breaches applicable law or regulation, including export control, sanctions, anti-money-laundering, or data-protection laws;
submit content you are not authorised to submit, or that infringes the rights of others;
attempt to access the Service other than through the interfaces we provide, circumvent access controls, rate limits, or authentication, or probe, scan, or test the vulnerability of our systems;
reverse engineer, scrape, resell, or create a competing product from the Service or its output except to the extent this restriction is prohibited by law;
submit unlawful, harmful, or malicious content, or use the Service to generate material that facilitates wrongdoing;
rely on the Service as a substitute for professional judgement or qualified advice.

6. Your content and confidentiality

"Customer Content" means the scenarios, business facts, and other information you submit. As between you and us, you retain all rights in Customer Content. You grant us a limited licence to process Customer Content solely to provide the Service, including transmitting it to our AI provider for processing as described in the Privacy Policy.

Do not submit information you cannot share with third-party processors. Customer Content is transmitted to our AI provider (xAI) and is subject to that provider's terms and retention practices. Do not submit privileged, classified, or especially sensitive personal data unless you have confirmed it is appropriate to do so and have any necessary consents.

7. Intellectual property

The Service, the ComplianceOracle™ name and branding, the software, the curated corpus, and all related materials are owned by us or our licensors and are protected by intellectual-property laws. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service and to use the reports it generates for your own internal business purposes. You may not remove proprietary notices from any output.

8. Fees and payment

Where the Service is offered for a fee, you agree to pay all applicable charges as described at the point of purchase. Payments are processed by third-party payment processors; we do not store full payment-card details. Unless required by law or expressly stated, fees are non-refundable. You are responsible for any taxes other than taxes on our income.

9. Disclaimer of warranties

The following disclaimer is a material term.

The Service and all output are provided "as is" and "as available", without warranty of any kind, whether express, implied, or statutory, to the fullest extent permitted by applicable law. Without limitation, we disclaim all implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty that the Service will be uninterrupted, error-free, current, complete, or that any output is accurate or reliable. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, some exclusions may not apply to you, and nothing in these Terms limits rights that cannot lawfully be limited.

10. Limitation of liability

Please read this section carefully — it limits the amounts you can recover.

To the fullest extent permitted by applicable law:

We shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Service or these Terms, however caused and under any theory of liability, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the total fees you paid to us for the Service in the three (3) months immediately preceding the event giving rise to the claim, or (b) USD 100.
In particular, we shall not be liable for any loss or damage arising from your reliance on any output, including any inaccurate, incomplete, or outdated regulatory information, citation, date, or conclusion.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including, where applicable, liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any non-excludable consumer-protection or statutory rights (including, where they apply, rights under the laws of your country of residence).

11. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses, and reasonable expenses (including reasonable legal fees) arising from your breach of these Terms, your Customer Content, or your use of, or reliance on, the Service or its output in breach of Section 3.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access, with or without notice, if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should survive termination (including 3, 6–11, 13–15) survive.

13. Changes to the Service and these Terms

We may modify the Service or these Terms. If we make material changes to these Terms, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use after changes take effect constitutes acceptance. If you do not agree, stop using the Service.

14. Governing law and disputes

These Terms are governed by the laws of Malaysia, without regard to conflict-of-laws rules, and the courts of Malaysia shall have jurisdiction — except where mandatory law in your country of residence gives you the right to bring proceedings, or requires the application of local law, in which case that mandatory law prevails to the extent required.

Because the Service is used across multiple countries (including, among others, the United States, the United Kingdom, the European Union, India, and jurisdictions across Asia-Pacific and the Gulf), you are responsible for ensuring your use complies with the laws applicable to you, and nothing in this Section deprives you of the protection of mandatory provisions of your local law.

Informal resolution first. Before commencing any proceeding, you agree to contact us and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Class-action and representative waiver. To the fullest extent permitted by law, disputes shall be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Where permitted, you and we each waive any right to a jury trial.

Time limit. To the extent permitted by law, any claim arising out of or relating to the Service or these Terms must be commenced within one (1) year after the cause of action accrues, failing which it is permanently barred.

These waivers and limits apply only to the extent enforceable in your jurisdiction; where they are not, they are severed under Section 15 without affecting the remainder.

15. General

Entire agreement and order of precedence. These Terms of Service and the Privacy Policy published at this domain constitute the entire agreement between you and us regarding the Service, and they supersede and prevail over all prior or contemporaneous understandings and over any conflicting statement, disclaimer, policy, or content appearing anywhere else — including on any earlier version of these documents, any other page of this site, any external or third-party website (including any pages hosted on other platforms), marketing materials, or communications. In the event of any conflict, the version of these Terms and the Privacy Policy published at this domain, as most recently updated, governs. As between the two, the Privacy Policy governs matters of personal-data handling and these Terms govern all other matters; on any point of genuine conflict between them, these Terms prevail except where the Privacy Policy is required by data-protection law to control.
If any provision is held unenforceable, the remainder continues in effect and the provision is modified to the minimum extent necessary.
Our failure to enforce a provision is not a waiver.
You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Headings are for convenience only.

16. Contact

Questions about these Terms:
The Software Suite · A.J. Hakimi
Email: the.software.suite@protonmail.com